Start a new topic

Protocol X8 keyboard repeating keys

This morning I purchasrd a new Hyundai Protocol X8 preloaded with Windows 10. The tablet came with a soft portfolio/case and small Bluetooth keyboard. I'm having a problem with the wireless keyboard that came with the tablet. While typing, the tablet will repeat keys for several seconds. It's not specific to any key - it could be the second character or 15th character in a sentence. I made sure they keyboard is charged and I paired using the instructions on this site. Also, I went to the settings and "removed device" then reinstalled but the issue persists. In the settings I also changed the repeat delay as well as repeat rate but that barely made a difference. The only scenario where the keyboard works normally is when I turn off the table's wifi receiver - but I can't use this tablet without wifi. Any help would be greatly appreciated. I can't survive using any tablet without wifi and an external keyboard :)

1 person has this problem

I have seen this on several windows 10 computers.

What numbers are reported from running winver?

you should get a 4 digit number, and then a build number.. please post both.



Hello Abe,

Thank you for your patience. The keyboard issue may be caused by a incorrect Driver or the Wi-Fi signal. 

Please see the link below to download the drivers for the Protocol X8.

Please let me know if you need help installing the drivers.

If that doesn't work you can try to disable the Wi-Fi while using the keyboard or your can use your 1 year warranty to request for a replacement keyboard. 

Please let me know if you have any other questions of concerns. 

Best Regards,


Hello I Don't know what happened withe my latop The keyboard not some key and some keys not.
Login or Signup to post a comment