Windows Version 1703 Image Recovery

We have Recovery Drives to flash the Protocol X8 and the Onnyx  with all drivers installed already Please use the following Instructions to prepare the Drive and flash the device.


Protocol X8 - Download


Onnyx - Download


Please use the following instructions to create a boot-able USB drive to flash your device.


You will need an USB flash drive that will hold at least 8GB and a keyboard.  If you are using a tablet, you will also need an USB hub (so you can plug in both the keyboard and the USB flash drive at the same time) and an OTG cable that was included with your device (micro USB to USB adapter).  

 

 



1. Connect the USB flash drive to your computer.

2. Open Command Prompt with Admin rights. Press Win+X and choose Command Prompt (Admin) from the list.

3. Type diskpart to start the diskpart built-in utility. And type list disk and make the note of the disk # for the USB drive.

4. Type in the following command to properly format the flash drive. Replace # with the actual # you got from step 3 above.

select disk #
clean
create partition primary
format fs=fat32 quick
active
assign
exit

5. Now close the Command Prompt window, and open File Explorer, browse to the downloaded folder.

6. Select everything in the folder, and copy the files to the formatted USB flash drive you prepared earlier

Once done attach the Drive and a USB keyboard to a USB hub. Attach the hub to the supplied OTG cable and turn on the tablet. Once the screen lights up keep pressing the DEL or ESC key on the keyboard until you reach the BIOS> go to the last menu option and in the boot override section arrow down to "UEFI: <Thumbdrive>" and hit enter.  If your device does not show boot override, you will need to manually set the Thumbdrive as first in priority under the boot options, then save/exit. It should then boot up and perform the flash and shutdown. Once shutdown please remove the Hub and attached devices and boot up the tablet.



For those who are unsure what an OTG cable is, bellow is a sample picture of what an OTG cable looks like.

image


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